How to Evaluate Cybersecurity Providers

Key takeaways

Map provider services to your actual risks and insurer requirements.

Ask for sample incident reports and escalation procedures.

Confirm onboarding timelines and what your team must provide.

What to compare

When evaluating cybersecurity options, TEG recommends comparing providers on the following criteria rather than monthly price alone:

• Detection and response scope
• Response time commitments
• Coverage across endpoints, identity, cloud, and email
• Compliance reporting
• Staffing and SOC model
• Integration with existing tools
• Onboarding process
• Pricing per user or per endpoint
• Contract flexibility
• References and stability

Common problems this addresses

• Overlapping tools with coverage gaps
• No 24/7 monitoring or response
• Compliance and cyber insurance requirements
• Phishing and identity attacks
• Limited internal security staff

How TEG helps

TEG documents your requirements, identifies qualified providers, normalizes their proposals, and supports your team through selection and implementation. You receive a clear comparison and an advisor who remains accountable after the contract is signed.